Wireless Radiator Valve (C) Low Battery

Owned by Simon Turner
Sept 16, 2024

This article is an excerpt from the Genius Hub Doctor, which is built into the App.

These instructions are provided so that the step-by-step information is available to users, but please note that these actions should generally be carried out whilst using the Doctor.

To access the Doctor, click here

Solution ID: 7456

Step 1


Remove the battery cover. Do this by placing a fingernail at the bottom of the battery cover, pulling the catch up (in the direction of the screen) and compressing the slit next to the catch. The battery cover hinges at the screen end of the valve.


Step 2

Remove the 2 x AA batteries, (note the orientation of the batteries, one is up and one is down).

Wait 30 seconds before putting in the new batteries.


Step 3

Put in the 2 new AA batteries, take note of the orientation shown on the screen.

Rechargeable batteries should not be used as their voltage is too low (1.2v not 1.5v).


Step 4

Select the Genius Valve with the flat battery

The Doctor will ask you to select the relevant device


Step 5

The Doctor will communicate with the device



Step 6

Wake up the Genius Radiator Valve by short pressing one of the arrow buttons once.


Step 7

The Doctor will check that the device is configured correctly



Step 8

Put the battery cover back on, starting at the top.