Frequently Viewed Articles
- Adjusting the offset of the Powered Room Thermostat
- Adjusting the responsiveness of the Genius Radiator Valve
- Adjustments you can make with our Genius Hub Devices to fine tune your setup
- Alexa Genius Hub Smart Home Skill
- App changes not saving and app flicking back to what it was set on before
- Balancing a Genius Hub system
- Battery level hasn't updated since the batteries were changed
- Boiler is firing when the heating is turned off
- Bringing on the boiler with an Underfloor zone
- Can Genius control my boiler?
- Can I control my wet Underfloor Heating?
- Cannot logon after Genius Hub app update
- Cannot logon to the Genius Hub
- Can the Genius Hub control Heat Pumps?
- Can the system be used in mainland Europe?
- Can two people use the app?
- Commercial Documents
- Connecting the Genius Hub to the Internet through a power line adapter
- Controlling an open plan area
- Controlling a Plinth Heater
- Controlling Electric Underfloor Heating (or Wet Underfloor with a sensitive floor covering)
- Controlling lights to mimic occupancy using Genius Room Sensors and Smart Plugs
- Controlling lights with Genius Room Sensors and Genius Smart Plugs
- Controlling radiators without Genius Radiator Valves
- Controlling the Dual Channel Receiver with the Genius Hub powered off
- Controlling the heating and hot water manually
- Controlling the Single Channel Receiver with the Genius Hub powered off
- What to do if moving house
- Controlling the system with no internet
- Controlling towel rails/radiators
- Device communication time
- Differences between the Wireless Radiator Valves
- Differences between the Genius Smart Plug
- Dual Band Smart Plug (PLG-E): Why are there two nodes on my system?
- Factory resetting a Genius Radiator Valve
- Factory resetting a Genius Radiator Valve (DA-WRV-E)
- Factory resetting a Genius Room Sensor
- Factory resetting a Genius Smart Plug
- Factory resetting an Electric Relay
- Factory resetting an Electric Switch
- Factory resetting a Powered Room Thermostat
- Factory resetting the Genius Room Thermostat
- Factory resetting the Genius Room Thermostat (HI-WRT-D)
- Factory resetting the Wireless Room Thermostat
- FAQs of battery-powered devices
- FAQs of Footprint Mode
- Genius Radiator Valve controlling the temperature with a Genius Room Sensor
- Genius Radiator Valve error codes
- Genius Radiator Valve is making a noise when heating
- Genius Radiator Valve not controlling a radiator properly
- Genius Radiator Valve responding slowly to change in temperature on the app
- Genius Radiator Valves, Room Thermostats and Room Sensors all in the same zone
- Genius Radiator Valve taking a long time to warm up - outflow side of the plumbing
- Genius Radiator Valve turns radiator off when a window is opened
- Genius Smart Plug switched on unexpectedly
- Get a blank screen when loading the app
- Hard Wired Actuators for Thermostatic Radiator Valve Bodies (TRV bodies)
- Hot Water control using a Genius Radiator Valve stops working
- How can you test if the Dual Channel Receiver is faulty?
- How to test the signal strength?
- How secure is the system?
- How Temperature Hierarchy works
- Sockets Compatible with the Plug Locking Cover
- How the Genius Radiator Valve controls the temperature accurately
- How to manually control the Dual Channel Receiver when it is disconnected from the Genius Hub
- How to manually control the Single Channel Receiver when it is disconnected from the Genius Hub
- How to - Remove and refit the Genius Radiator Valve
- How to - Reset or change the username / forgot the password
- Hub time is wrong
- If This Then That (IFTTT)
- JK Floorheating - Underfloor heating not coming on when Electric Switch shows a solid red light
- Lockable Manual TRV
- Locking the controls of the Genius Room Thermostat
- Logon to the Genius Hub using the local IP address
- Managing your Support Tickets
- Multiple devices not communicating
- No temperature displayed for Hot Water zone
- Port Forwarding
- System Communication and Positioning Guidelines
- Powered Room Thermostat error codes
- Remove old & redundant devices off the Genius Hub
- Restarting the Genius Hub
- Rooms feel like different temperatures
- Scheduling Genius Smart Plugs
- Technical Documents
- Temperature close to the target temperature but the boiler does not come on or the boiler stays on
- The Beta app has expired
- The charts are slow to load
- The difference between remote, zoned and smart control
- The Genius Radiator Valves - General Operation
- The Single or Dual Channel Receiver (boiler controller) has stopped communicating
- The two Genius Valves Adaptors
- Tips for using the Powered Room Thermostat
- Transferring Devices over to a new Genius Hub
- Turning The Genius Hub Off In The Summer
- Updating your Genius Hub
- Uses of the Genius Room Thermostat
- Using If This Then That (IFTTT)
- Using other heating controls with Genius Hub
- Using other Z-Wave and Zigbee equipment on the Genius Hub system
- Valve Exercise Routine - Reset time of operation
- Videos on installing the Genius Radiator Valve
- What are Electric Relays?
- What are In Wall Range Extenders?
- What do I need to add for my JK floorheating system?
- What do the Device Channels mean?
- What to do if a zone is not reaching temperature
- What to do with the Genius Radiator Valve when carrying out maintenance, plumbing or decorating
- When to apply an offset
- Why do I have to enter the username and password each time I use the app?
- Why is my Hot Water not getting up to the temperature?
- Serial Number on Zigbee Devices
- Controlling the Electric Switch with the Genius Hub powered off
- Using a Temporary ON/OFF Zone for Hot Water Control (When Temperature Probe Fails)
- Temporary Temperature Sensor Setup While Awaiting Replacement
- Why Upgrade to a Genius HUB-D?
- Does the Wireless Radiator Valve (WRV-E) work on the HUB-B or HUB-C?