Wireless Radiator Valve (E) Flat Battery

Owned by Simon Turner
Sept 16, 2024
2 min read

This article is an excerpt from the Genius Hub Doctor, which is built into the App.

These instructions are provided so that the step-by-step information is available to users, but please note that these actions should generally be carried out whilst using the Doctor.

To access the Doctor, click here

Solution ID: 7505

Step 1

The batteries are flat in the Wireless Radiator Valve and the valve will have stopped working altogether. The screen should light up/display a temperature when the button is pressed, if there is no reaction the batteries are dead.

Remove the battery cover. Do this by pushing in the tab on the back of the device, and pulling the cover up. It may be helpful to push down on the top of the valve at the same time. The battery cover will slide up off the body of the valve.


Step 2

Remove the 2 x AA batteries, (note the orientation of the batteries, one is up and one is down).

Wait 30 seconds before putting in the new batteries.

Rechargeable batteries should not be used as their voltage is too low (1.2v not 1.5v).


Step 3

Put in the 2 new AA batteries, take note of the orientation shown on the screen.


Step 4

Select the Wireless Radiator Valve with the flat battery

The Doctor will ask you to select the relevant device



Step 5

The Doctor will communicate with the device



Step 6

The Doctor will check that the device is configured correctly



Step 7

Replace the battery cover - align the clear plastic section of the battery cover with the screen on the valve, then push the battery cover down until it clicks into place.