Spaces
Apps
Templates
Create
HG Support (Public)
All content
Space settings
Shortcuts
How-to articles
How-to articles
This trigger is hidden
Troubleshooting articles
Troubleshooting articles
This trigger is hidden
Content
Results will update as you type.
Show more above
•
Controlling Electric Underfloor Heating (or Wet Underfloor with a sensitive floor covering)
•
Controlling lights to mimic occupancy using Genius Room Sensors and Smart Plugs
•
Controlling lights with Genius Room Sensors and Genius Smart Plugs
•
Controlling radiators without Genius Radiator Valves
•
Controlling the Dual Channel Receiver with the Genius Hub powered off
•
Controlling the heating and hot water manually
•
Controlling the Single Channel Receiver with the Genius Hub powered off
•
Controlling the system with no internet
•
Controlling towel rails/radiators
•
Device communication time
•
Differences between the Wireless Radiator Valves
•
Differences between the Genius Smart Plug
•
Dual Band Smart Plug (PLG-E): Why are there two nodes on my system?
•
Factory resetting a Genius Radiator Valve
•
Factory resetting a Genius Radiator Valve (DA-WRV-E)
•
Factory resetting a Genius Room Sensor
•
Factory resetting a Genius Smart Plug
•
Factory resetting an Electric Relay
•
Factory resetting an Electric Switch
•
Factory resetting a Powered Room Thermostat
•
Factory resetting the Genius Room Thermostat
•
Factory resetting the Genius Room Thermostat (HI-WRT-D)
•
Factory resetting the Wireless Room Thermostat
•
FAQs of battery-powered devices
•
FAQs of Footprint Mode
•
Genius Radiator Valve controlling the temperature with a Genius Room Sensor
•
Genius Radiator Valve error codes
•
Genius Radiator Valve is making a noise when heating
•
Genius Radiator Valve not controlling a radiator properly
•
Genius Radiator Valve responding slowly to change in temperature on the app
•
Genius Radiator Valves, Room Thermostats and Room Sensors all in the same zone
•
Genius Radiator Valve taking a long time to warm up - outflow side of the plumbing
•
Genius Radiator Valve turns radiator off when a window is opened
•
Genius Smart Plug switched on unexpectedly
•
Get a blank screen when loading the app
•
Hard Wired Actuators for Thermostatic Radiator Valve Bodies (TRV bodies)
•
Hot Water control using a Genius Radiator Valve stops working
•
How can you test if the Dual Channel Receiver is faulty?
•
How to test the signal strength?
•
How secure is the system?
•
How Temperature Hierarchy works
•
How the Genius Radiator Valve controls the temperature accurately
•
How to manually control the Dual Channel Receiver when it is disconnected from the Genius Hub
•
How to manually control the Single Channel Receiver when it is disconnected from the Genius Hub
•
How to - Remove and refit the Genius Radiator Valve
•
How to - Reset or change the username / forgot the password
•
Hub time is wrong
•
If This Then That (IFTTT)
•
JK Floorheating - Underfloor heating not coming on when Electric Switch shows a solid red light
•
Lockable Manual TRV
•
Locking the controls of the Genius Room Thermostat
•
Logon to the Genius Hub using the local IP address
•
Managing your Support Tickets
•
Multiple devices not communicating
•
No temperature displayed for Hot Water zone
•
Port Forwarding
•
System Communication and Positioning Guidelines
•
Powered Room Thermostat error codes
•
Remove old & redundant devices off the Genius Hub
•
Restarting the Genius Hub
•
Rooms feel like different temperatures
•
Scheduling Genius Smart Plugs
•
Sockets Compatible with the Plug Locking Cover
•
Technical Documents
•
Temperature close to the target temperature but the boiler does not come on or the boiler stays on
•
The Beta app has expired
•
The charts are slow to load
•
The difference between remote, zoned and smart control
•
The Genius Radiator Valves - General Operation
•
The Single or Dual Channel Receiver (boiler controller) has stopped communicating
•
The two Genius Valves Adaptors
•
Tips for using the Powered Room Thermostat
•
Transferring Devices over to a new Genius Hub
•
Turning The Genius Hub Off In The Summer
•
Updating your Genius Hub
•
Uses of the Genius Room Thermostat
•
Using If This Then That (IFTTT)
•
Using other heating controls with Genius Hub
•
Using other Z-Wave and Zigbee equipment on the Genius Hub system
•
Valve Exercise Routine - Reset time of operation
•
Videos on installing the Genius Radiator Valve
•
What are Electric Relays?
•
What are In Wall Range Extenders?
•
What do I need to add for my JK floorheating system?
•
What do the Device Channels mean?
•
What to do if a zone is not reaching temperature
•
What to do if moving house
•
What to do with the Genius Radiator Valve when carrying out maintenance, plumbing or decorating
•
When to apply an offset
•
Why do I have to enter the username and password each time I use the app?
•
Why is my Hot Water not getting up to the temperature?
•
Serial Number on Zigbee Devices
HG Support (Public)
/
Frequently Viewed Articles
/
Videos on installing the Genius Radiator Valve
Summarize
Videos on installing the Genius Radiator Valve
AlasdairWoodbridge
Matthew Hart
Owned by
AlasdairWoodbridge
Last updated:
May 26, 2020
by
Matthew Hart
1 min read
Loading data...
Installing a Wireless Radiator Valve (Standard valve M30 x 1.5mm thread )
Installing a Wireless Radiator Valve (Danfoss RA thread):
{"serverDuration": 40, "requestCorrelationId": "4505098e234748b6955d70629889e9c0"}