Wireless Room Sensor Exclude

Owned by Simon Turner
Sept 16, 2024

This article is an excerpt from the Genius Hub Doctor, which is built into the App.

These instructions are provided so that the step-by-step information is available to users, but please note that these actions should generally be carried out whilst using the Doctor.

To access the Doctor, click here

Solution ID: 7552

Step 1

Make sure that the Wireless Room Sensor is within 2 meters (line of sight) of the Genius Hub.

If the devices are not close enough together:

1. Carefully remove the Room Sensor from the wall and take it to the Genius Hub.

2. Move the Genius Hub closer to the Room Sensor. The Genius Hub must have power and an Internet connection. This can be done by:

a) Using a long Ethernet cable

b) Plugging the Hub into a different Ethernet switch

c) Using a Power Line Ethernet adaptor or WiFi booster which has an Ethernet port ( see this link for how to connect the hub with a power-line Ethernet adaptor )


Step 2

Now the Genius Hub needs to get ready to remove the device.

The Doctor will remove the device


Step 3

Press the little black button 3 times within 1.5 seconds.



When successful, a flashing red light pulses slowly. If the red light does not pulse slowly, press the little black button 3 times within 1.5 seconds again.

The Doctor will communicate with the device