Dual Channel Receiver Unassign Duplicate
- Simon Turner
This article is an excerpt from the Genius Hub Doctor, which is built into the App.
These instructions are provided so that the step-by-step information is available to users, but please note that these actions should generally be carried out whilst using the Doctor.
To access the Doctor, click here
Solution ID: 7060
Step 1
One of the channels of the Dual Channel Receiver has been assigned to 2 or more zones. This will stop the Dual Channel Receiver working properly and may mean rooms heat unexpectedly or do not heat up at all.
Step 2
The Doctor will ask you to select the relevant device
Step 3
The Dual Channel Receiver channel is assigned to the following rooms. Please select the one room you wish to control with this channel.
The Doctor will ask you to select a zone
Step 4
The Genius Hub will now unassign the Dual Channel Receiver channel from all zones.
The Doctor will remove the device from the zone
Step 5
The Genius Hub will now assign the Dual Channel Receiver Channel to the correct zone.
The Doctor will now assign the device to a zone