Wireless Room Thermostat (C) Reconfigure

This article is an excerpt from the Genius Hub Doctor, which is built into the App.

These instructions are provided so that the step-by-step information is available to users, but please note that these actions should generally be carried out whilst using the Doctor.

To access the Doctor, click here

Solution ID: 7707

Step 1

Sometimes a Genius Room Thermostat may lose the factory settings which were applied to it when it was added to the system. This can occur when the batteries have been changed in the device.

When the Genius Room Thermostat has the incorrect configuration messages it can communicate with the Genius Hub too often, which leads to the batteries not lasting as long or it can not report back the measured temperature to the Genius Hub. When the device is reconfigured the wake-up interval is reset back to 10 minutes.


Step 2

First locate the Genius Room Thermostat in the room you want to adjust.

The Doctor will ask you to select the relevant device


Step 3

The device now needs to be configured by the Genius Hub to ensure the correct behaviour and communication.

The Doctor will communicate with the device



Step 4

To ensure that the messages get through to the device, it needs to be woken up.

The Doctor will communicate with the device

Wake up the device by pressing the button on the top of the Genius Room Thermostat.



Step 5

The newly awakened Genius Room Thermostat should now receive the correct configuration parameters.

The Doctor will check that the device is configured correctly



Step 6

The Genius Room Thermostat should now receive the correct configuration parameters.

The Doctor will check that the device is configured correctly



Step 7

The newly awakened Genius Room Thermostat should now receive the correct configuration parameters.

The Doctor will check that the device is configured correctly