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To check the 6-digit serial code on your physical device, locate the label typically found on the back (Smart Plug) or underside of the device (Radiator Valve). The serial code is printed clearly alongside other product information, like the model number.
Radiator Valve | Smart Plug |
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App
To locate the 6-digit serial code in the app, you can check the ‘Zone Setup’ in the Zone Devices. Alternatively, the code will be displayed under the "Devices Page" section for easy access.
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