This article is an excerpt from the Genius Hub Doctor, which is built into the App.
These instructions are provided so that the step-by-step information is available to users, but please note that these actions should generally be carried out whilst using the Doctor.
To access the Doctor, click here
Solution ID: 7551
Step 1
Make sure that the Wireless Room Sensor is within 2 meters (line of sight) of the Genius Hub.
If the devices are not close enough together:1. Carefully remove the Room Sensor from the wall and take it to the Genius Hub.
2. Move the Genius Hub closer to the Room Sensor. The Genius Hub must have power and an Internet connection. This can be done by:
a) Using a long Ethernet cable
b) Plugging the Hub into a different Ethernet switch
c) Using a Power Line Ethernet adaptor or WiFi booster which has an Ethernet port ( see this link for how to connect the hub with a power-line Ethernet adaptor )
Step 2
Remove the front cover of the Wireless Room Sensor by placing a tool (such as a flat-bladed screwdriver) into the top of the sensor between the clear and white parts of the catch, until you hear a click. This will release the catch.
Pull the front of the Wireless Room Sensor away from the (back) and allow the cover to swing down.
The front is hinged at the bottom.
Ensure there is a working battery in the Room Sensor and it is correctly oriented.
Step 3
Now the Genius Hub needs to get ready to add the device.
The Doctor will search for the new device
Step 4
Press the little black button 3 times within 1.5 seconds.
The red light will flash every second for 30 seconds or until added to the system.
The flashing
red
light pulses slowly and then stop when the device has included successfully.
To return the cover click it in at the bottom of the device and allow it to hinge up until there is a click as the top locks the cover in place.
On success, the Room Sensor has been assigned a number, write this number on the side of the device.
The Doctor will communicate with the device
Step 5
The Doctor will create the new zone
Step 6
The Doctor will now assign the device to a zone
Step 7
Now the old Room Sensor needs to be removed from the list of devices as this no longer exists.
The Doctor will attempt to remove the device
Do not unplug the Genius Hub for at least 30 minutes so the hub has time to save the new settings.