This article is an excerpt from the Genius Hub Doctor, which is built into the App.
These instructions are provided so that the step-by-step information is available to users, but please note that these actions should generally be carried out whilst using the Doctor.
To access the Doctor, click here
Solution ID: 7651
Step 1
Ensure that the Room Thermostat is in the same room as the Genius Hub.
If the devices are not close enough together:
Carefully remove the Room Thermostat from its backplate by loosening the two screws at the bottom of the backplate.
Ensure there are new batteries in the Room Thermostat.
Turn the thermostat over, so the dial is facing away from you and put the number 1 dip switch (left side) into the UP (on) position.
Step 2
Now the hub needs to get ready to add the device.
The Doctor will search for the new device
Step 3
Turn the thermostat back over so the dial is facing you.
Rotate the dial until 'L' is on the screen and press the dial, as a button. 'L' will start to flash.
After 10 seconds the screen shows 'LP' when the device has included successfully. If 'LP' is not displayed this is not a problem so long as a number for the device is assigned below.
On success, the Room Thermostat has been assigned a number, write this number on the side of the device.
The Doctor will communicate with the device
Step 4
Turn the thermostat over, so the dial is facing away from you and put the number 1 dip switch into the DOWN (off) position.
Step 5
Now pick a zone to assign the Room Thermostat to.
The Doctor will ask you to select a zone
Step 6
The Doctor will create the new zone
Step 7
The Doctor will now assign the device to a zone
Step 8
First locate the Genius Room Thermostat which has been re-added Genius Hub. You need to use the original ID number of the device, and not the one which it currently has.
The Doctor will ask you to select the relevant device
Step 9
First the Genius Hub needs to attempt to communicate with the Genius Room Thermostat once more. This is to ensure that the device is a 'dead node' and so is eligible to be removed from the system in this way.
The Doctor will communicate with the device
Wake up the device by toggling the left-hand DIP switch.
Step 10
Now the device is confirmed as no longer on the system, it can be removed.
The Doctor will attempt to remove the device