Versions Compared

Old Version 13

changes.mady.by.user Matthew Hart

Saved on

compared with

New Version Current

changes.mady.by.user April Naoman

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

When to factory reset a Genius Smart Plug

You may need to reset a Genius Smart Plug if you are swapping which Genius Hub the Smart Plug is included onto.

Widget Connector
urlhttps://www.youtube.com/watch?v=GdnY4C-J22U&list=PLVDN_u4nj3bwH7lklzKocY5AolMTcnaU3&index=18&t=0s

How to factory reset the Genius Smart Plug

To factory reset a Genius Smart Plug:

  • Ensure that the Genius Smart Plug is plugged in and powered on.

Image Modified

  • Press the button on the front 4 times in 1.5 seconds, and hold it on the 4th press until the light turns on and then turns off.

Image RemovedImage Added

  • When the light turns off to remove your finger from the button.

Image RemovedImage Added

  • If you have successfully factory reset the Genius Smart Plug, then when you unplug the Genius Smart Plug and plug it back in again, then the front button will slowly flash showing that it is not connected to any network.

How to add the Genius Smart Plug to a Genius Hub

The Genius Smart Plug is now in a factory reset to default state, to add it back onto the system again go to the 'Doctor' on the app which is under the 'Main Menu'.

For more information see this article /wiki/spaces/HGRD/pages/2136403.

Filter by label (Content by label)
showLabelsfalse
max5
spacesHS
showSpacefalse
sortmodified
reversetrue
typepage
cqllabel in ("include-device","genius-smart-plug","factory-reset") and type = "page" and space = "HS"
labelskb-troubleshooting-article

Page Properties
hiddentrue


Related issues