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- Find the IP address of the Genius Hub on your network
- Make a note of the UID of your Genius Hub (printed in blue text on the back of the Hub)
- Log in to your broadband router
- Find the section that lists 'Connected devices'
- Find the entry for your Genius Hub. Entries should show a 'MAC address' - the Genius Hub ID will match the last part of the MAC address
- Set up the port forwarding
- Log in to your broadband router
- Find the area that allows you to set up port forwarding
- This may also be listed as 'Port Redirection', 'Services', or similar
- Set the following parameters (you may need to select 'Add new entry' or similar)
- Public port: 1222
- Private port: 1222
- Protocol: TCP or Both
- Source IP: Any (not required)
- Private IP: enter the IP address found in step 1
(please note that the settings page on your router will not look exactly the same as this, the example below is purely illustrative)
- Save your changes