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If you are unable to login with your login details into the new version of the Heat Genius app, is because of a temporary glitch caused by the app not linking to your hub correctly.

Solution

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To fix this, just follow this easy steps:

  • Log out of your Heat Genius app by clicking the connection icon in the top bar

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    titleClick here to see you to open the login panel and logout

    Click on the connection icon in the top bar of the app

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    Press the "Logout" button on the opened panel

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  • If you're using

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  • an APPLE

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  •  device:
    1. Press the Home button two times quickly. You'll see small previews of your recently used apps.
    2. Swipe left to find the app you want to close.
    3. Swipe up on the app's preview to close it.
  • If you're using

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  • and ANDROID

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  •  device:
    1. Open the Applications tab and tap Settings, and next tap Applications.
    2. Tap Manage Applications. In the list of running applications, select the application you wish to close and tap Force Stop.
  • Now just re-open the app and you should be able to log in again.

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