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To fully shut down and restart the Genius Hub from the device
If you have the
GE-HUB-B:- See restart above for GE-HUB-B
latest Genius Hub:
- The Genius Hub should be powered with the USB cable plugged into the power supply provided and never be powered from the internet router
you should see two green lights on the side of the Hub - one solid green (power), one flashing green (network connection) - Remove the backplate from the Genius Hub. To do this, slide the backplate down (if the Hub is mounted on a wall, the Genius Hub will need to be slid up and off the backplate).
Remove the USB power cable from the Genius Hub (this looks like a small headphone jack at the bottom of the Genius Hub) - Press the white button on the back of the Genius Hub as indicated below (use a paperclip, a pen or the USB power cable)
- Plug in the USB power cable, both to the Genius Hub (until you hear it click) and into the power supply provided, and plug into a wall socket. A green light will appear on the left hand side of the Genius Hub.
If you have the older Genius Hub:
- See restart above for GE-HUB-B
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After a restart, it can take up to 30 minutes for the Genius Hub to reload the rooms and connect to all of the devices. |
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