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There are two ways of accessing your Genius Hub system, depending if you are using an Android/Apple device or a computer.

On an Android/Apple device

On a mobile device (such as a smart phone or tablet), you can download the Genius Hub app from the Apple App store or Android Play store. Click on one of the icons below to be directed to the relevant app download page.

 

The app is available on Android versions v4.3 and above, and iOS v9 and above.

On a web browser

On a computer, or a device not running Android/Apple you should access your system via our web app. This is found at: www.geniushub.co.uk/app

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Logging onto your system for the first time

To log onto your system for the first time:

  1. Load the app from your mobile device or go to the web app.
  2. On the Welcome page, in the username field, enter the 8 blue digits found on the underside of the Genius Hub. This is your temporary username and you can change it to something more memorable once you have logged in.
    1. Enter only the letters or numbers.
    2. This field is not case-sensitive.
  3. Leave the password field blank (when you choose your own username, you will also set the password you wish to use on your system).
  4. Tap 'Log In'.

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