- The low power wireless communication to other devices is easily stopped by thick walls, large objects and water.
- Ensure that the Genius Hub is in an open space and not hidden away behind any heavy objects.
- For optimum RF communication, fit the unit above floor level, and at least 30cm away from metal objects and appliances such as: boiler, hot water tank, microwave oven, cooker, fridge/freezer, stainless steel sink, TV, set-top box (satellite/cable/Freeview), radio, printer, photocopier or computer (desktop/laptop/tablet).
- Do not fit the unit within 100cm of RF devices, such as cordless phones, mobile phone signal boosters, WiFi signal boosters or Wi-Fi routers. It may be necessary to relocate the unit if problems with communication occur. Mobile phones should not be used or placed in the vicinity of this unit.
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