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  • Ping: When you ping the device, the Genius Hub attempts to communicate with the device. For mains powered devices, the time since last communication will drop down to near 00:00 if the ping is successful. For battery powered devices, these will need to be woken up simultaneously with the device being pinged. This can be done by pressing a button on the device.
  • Configure: Configure re-sends all of the settings to the device, such as how often it should wake up, that it reports in Celsius or how sensitive the motion detection is. The configuration messages will update when the device communicates, for battery powered devices this may take up to an hour depending on how many settings are being checked and updated.
  • Update Neighbours: Mains powered devices also act as signal boosters by collecting messages from battery powered devices nearby and re-transmitting them. If a device is not communicating you can Update Neighbours on a nearby mains powered device to improve the communications network. 
  • Remove Dead node: If a device is no longer required on your system, e.g. if a radiator has been removed from the property, or a device has reset itself and needed to be added back onto the Genius Hub leaving you with the old ghost node here, then you can remove the device from the Genius Hub. To remove a nodedevice, it must be removed from any zones on the app first, then powered off and first be pinged , then pinged using the 'Ping' described above to prove to the system that it cannot communicatethat the Genius Hub cannot communicate with it, and then you can tap on 'Remove Dead Node' to remove the device from the Genius Hub

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