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On a mobile device (such as a smart phone or tablet), you can download the Genius Hub app from the Apple App store or Android Play store. Click on one of the icons below to be directed to the relevant app download page.
On a web
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browser
On a computer, or a device not running Android/Apple you should access your system via our web app. This is found at: www.geniushub.co.uk/app
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- Load the app from your mobile device or go to the web app.
- One the Welcome page, in the username field, enter the 8 replace_me digits found on the underside of the Genius Hub. This is your temporary username and you can change it to something more memorable once you have logged in.
- <insert image of sticker for back of Philio Hub>
- Enter only the letters or numbers, not spaces.
- This field is not case-sensitive.
- Leave the password field blank (when you choose your own username, you will also set the password you wish to use on your system).
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- Load the app from your mobile device or go to the web app.
- On the Welcome page, click on the 'Forgot Forgotten Password' check_me button to send a password reset link to the contact email address chosen when the system was registered.
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- Click on the menu at the top-right corner of the app.
- Click on the dropdown next to your username.
- Click on 'Edit Update my details'check_this.<Add image, when is not commented out>
- On the new page, you can select to change your username, password, contact details or Genius system location.
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- Click on the menu at the top-right corner of the app.
- Click on the dropdown next to your username.<Add image, when is not commented out>
- Click 'Logout'. check_this This will return you to the Welcome screen and clear your details.