This article is an excerpt from the Genius Hub Doctor, which is built into the App.

These instructions are provided so that the step-by-step information is available to users, but please note that these actions should generally be carried out whilst using the Doctor.

To access the Doctor, click here

Solution ID: 7416

Step 1

Select a device to adjust the offset of:

The Doctor will ask you to select the relevant device

Step 2

In order to adjust the temperature that the troublesome thermostat is controlling to you can apply an offset to it.

To increase the heat provided by the Powered Room Thermostat (if the device is under-reading the temperature) put in a larger value (move the slider to the right).
To reduce the heat provided by the Powered Room Thermostat (if the device is over-reading the temperature) put in a negative value (move the slider to the left).

To help guide your adjustment, you can look at the charts for that zone; the difference between the red line (measured temperature)and the green line (set temperature) is the amount you want to apply.

If the red line (measured temperature) is above the green line (set temperature), the valve is over-reading the temperature and you will want to move the slider left.
If the red line (measured temperature) is below the green line (set temperature), the valve is under-reading the temperature and you will want to move the slider right.

The Doctor will communicate with the device

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